Join the ISS team?

🍽️ We're Hiring: EOI People and Training Coordinator

📍 Location: Melbourne 

🕒 Employment Type: Full Time Permanent

💼 Industry: Human Resources, Training and Development

Be part of something bigger. Be part of ISS.

We’re on the lookout for expressions of interest from self-motivated, detail-oriented, and resourceful People & Training Coordinators to join People and Culture team supporting the Operations Manager of our Aviation segment.

This role is a dynamic blend of HR operations, employee relations, performance management, and learning & development, tailored to support a high-volume, fast-paced aviation environment. It requires a proactive, people-focused professional who thrives on collaboration, compliance, and continuous improvement.

This role is ideal for someone with prior generalist P&C experience or a recent HR graduate ready to launch their career.

This role is broadly a People and Culture generalist role, with the exception of the Recruitment/Talent function being coordinated by our Centralised Talent team.

🛠 Key Responsibilities

Onboarding

• Lead seamless onboarding and induction processes aligned with ISS standards.
• Coordinate with recruitment and RTOs to transition new hires from training to operations.
• Maintain optimal staffing levels through close collaboration with rostering teams.

Performance & Employee Relations

• Coach leaders on ISS performance frameworks and manage appraisal cycles.
• Conduct investigations, performance counselling, and disciplinary actions in line with IR legislation.
• Act as first point of contact for IR/ER matters during manager absences.
• Maintain strong union relationships and ensure compliance with EBAs and Awards.

Learning & Development

• Promote ISS Learning & Development programs and MyLearning platform.
• Administer the LMS, track compliance training, and deliver Toolbox Talks.
• Monitor training records and support ongoing development initiatives.

Health, Safety & Compliance

• Ensure OH&S strategies and HSE training are implemented and monitored.
• Support return-to-work programs and fitness-for-duty compliance.
• Attend HSE meetings and manage people-related risk across the function.

🎁 What We Offer

• The opportunity to work with and learn from a great P&C Team
• Hands on experience of a working in a dynamic environment
• Staff discounts across a wide range of companies (including insurance)
• A collaborative and welcoming company culture – we work hard and have fun !

✅ What You’ll Bring

• Proven HR experience in large, complex environments
• High-level communication, coaching, and stakeholder engagement skills
• Tech-savvy with proficiency in MS Office and HRIS
• Exceptional organisation, discretion, and problem-solving capabilities
• Collaborative, empathetic, and adaptable team player

Desirable criteria

• Tertiary qualifications in Training and Assessment/HR
• Experience in Aviation security - passenger screening and/or freight

How to Apply:

Click on the 'apply' link and complete the online application.

Our Commitment:

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted