Join ISS as Our Next Rostering Coordinator – Brisbane Airport (Permanent Full-Time)

Be part of something bigger. At ISS, we don’t just provide services—we create places that work, think, and give back. With 485,000+ employees in 46 countries, we are proud to be a global company of belonging.

We are currently seeking a Rostering Coordinator to join our high-performing Operations team on-site at Brisbane Airport. If you thrive in a fast-paced environment and enjoy bringing structure to complexity, this is your opportunity to make a real impact.

About The Position:

Reporting directly to the General Manager – Aviation Security, you’ll play a crucial role in ensuring seamless rostering and workforce planning for a dynamic 24/7 airport security operation. You'll be responsible for:

• Rostering for a 700-strong security team across multiple shifts and days in 24/7 operation
• Ensuring optimal resource coverage using Kronos (UKG) and Microsoft Office
• Managing day-to-day tasks including:

• Sick leave calls
• Annual leave requests
• Pay period close and payroll coordination
• Rostering in line with EA, contractual, KPI, and compliance requirements

• Providing support and resolution to pay, leave, and roster queries
• Compiling operational reports, including end-of-month data
• Coordinating and reconciling any ad hoc service accounts
• Maintaining accurate records and delivering exceptional internal service

What You Bring: Your Skills and Experience:

• Demonstrated experience with multi-site or large-scale 24/7 rosters
• Advanced skills in Kronos (UKG) and Microsoft Office
• Proven ability to prioritise workload and multi-task to ensure work requirements are completed within expected timeframes.
• Working knowledge of and the ability to apply Award/Enterprise Agreement conditions when shift rostering.
• Excellent communication and stakeholder engagement skills
• Attention to detail, confidentiality, and professionalism
• Ability to work from site Monday to Friday
• Able to coach and mentor other Rostering Coordinators
• Must be able to obtain an ASIC (Aviation Security Identification Card – clean criminal history for the past 10 years)

Why Join Us?

When you join ISS, you join a team that values safety, purpose, and people. Here's what’s in it for you:

• We believe in rewarding hard work. You'll receive competitive pay for your contributions.

• Free on-site parking
• Access to an industry-leading Employee Assistance Program, supporting your wellbeing in all facets of life.
• Ongoing learning and development through our experienced training department.
• Internal promotion pathways within a global organisation

We’re Hiring Now – Apply Today!

We’re interviewing immediately, so don’t miss your chance to be part of a company where you can grow, be yourself, and truly make a difference. Click ‘Apply’ to submit your application today.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people living with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.  

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. 

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

PEOPLE MAKE PLACES

330,000+ people   |   30+ countries   |   40,000+ customers