Who we are:

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. ​

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. ​

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day

The opportunity:

An exciting opportunity exists for an experienced Reservationist to join our dynamic and professional Resources Operations Team. This role will be based in Bowen basin DIDO from nearby suburbs on 5 days on 2 days off roster.

About the role:

We are seeking a highly organised and customer-focused Reservationist to join our team, playing a key role in ensuring the smooth coordination of accommodation and administrative operations. In this position, you will be the first point of contact for clients and staff, demonstrating professionalism, attention to detail, and strong communication skills in a fast-paced environment.

 The ideal candidate will be proactive, reliable, and capable of managing multiple tasks efficiently while maintaining accurate records and delivering excellent service. You will contribute to the overall success of the business by supporting daily operations and ensuring all booking and administrative processes run smoothly.

• Reserving and allocating rooms to all camp attendants
• Responding to incoming calls and directing them to the appropriate internal contacts.
• Preparing and issuing documentation for clients.
• Entering data into appropriate systems and maintain job records.
• Preparing invoices using appropriate time sheets and pricing schedules.
• Document management including printing and saving documents to the server, photocopying and scanning.
• Other general administrative duties.

To be considered:

• Minimum 1 years administrative / data entry experience, with highly effective written and verbal communication skills.
• System administration and Recordkeeping skills with highly developed attention to detail.
• Experience within a customer service-based position, with a strong customer service ethic.
• Effective time and diary management/organisational skills, with the ability to work as part of a team and autonomously.
• Microsoft Office application skills, including Word, Excel and PowerPoint.
• Knowledge of flight and accommodation systems.
• High level interpersonal skills, with the ability to develop and maintain relationships at all levels.
• Sound numerical competency.
• Flexibility to work in other departments.

Our Benefits:

• All accommodation and meals and uniforms provided while on site!
• Competitive salary packaging
• Positive, values-based culture with a caring and energetic team
• Staff discounts across a wide range of popular brands
• Career growth within our global organisation with ongoing training and development opportunities

” Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

If you're ready to be part of a global team that values you, we’d love to hear from you! To apply, simply click the 'apply' link and complete the online application.

Please Note: No agency applications are accepted