Who we are:

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. ​

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. ​

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day.

The Opportunity:

At ISS we are at the forefront of service innovation and delivering top-notch services to our clients. As we continue to expand, we are looking for a driven and experienced Admin/Reception Attendant to join our Facilities Maintenance team on a 2:2 and 8:6 rosters at our site in regional South Australia.

Reporting to the onsite Admin/Reception Supervisor, the primary objective of these roles is to assist in all fronts of house administration/reception and finance administration as required in a safe and efficient manner while providing a high-quality service to guests.

This role is the first “Face "of the Village and must maintain a friendly, efficient and approachable manner at all times.

• Competitive Annual Wage – $70,000 - $80,000 plus super
• Meals, accommodation and uniforms included whilst on site (Steel cap boots included)
• Ongoing support and training with opportunities to grow within a large global company 
• Mental, Financial and Physical health support programs

Responsibilities:

• Ensure professionalism and accuracy with all information passed through reception to staff and management.
• Achieve an accurate and logical work sequence.
• Positively respond to all queries, redirect to departments as required.
• Assist in the smooth and efficient day-to-day operation.
• Assist in all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Liaise with Housekeeping to ensure room cleanliness standards are maintained while meeting productivity goals.
• Ensure public areas are clean and well presented with regular monitoring.
• Ensure there is a constant presence visible on Front Desk during key times throughout the day.
• Daily liaison with the operations to ensure accuracy in room allocation.
• Ensure completion of daily duties, e.g. correspondence, filing, reports, etc.
• Site flight and accommodation bookings as required.
• Respond to customer complaints
• Model high standards of performance and behaviour

What we’re looking for:

• Min 2 years administrative experience.
• Effective written and verbal communication skills.
• Effective time management and organisational skills.
• Previous experience working with INX
• Microsoft Office application skills, including Word, Excel and PowerPoint.
• System administration and record keeping skills.
• Highly developed attention to detail.
• Ability to develop and maintain relationships at all levels.

” Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

If you're ready to be part of a global team that values you, we’d love to hear from you! To apply, simply click the 'apply' link and complete the online application.