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Site Supervisor – Cleaning Services (Docklands)

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Location: Docklands, Melbourne
Employment Type: Full-time
Division: Operations

Are you a hands-on leader with a passion for delivering high-quality cleaning services? We’re seeking a proactive and experienced Site Supervisor to oversee cleaning operations across a prestigious commercial site in Docklands.

About the Role

As Site Supervisor, you’ll play a key role in ensuring our cleaning services meet the highest standards of safety, efficiency, and customer satisfaction. You’ll lead a team of cleaners and support staff, manage day-to-day operations, and maintain compliance with health, safety, and environmental regulations.

Key Responsibilities

• Supervise cleaning teams across multiple shifts, ensuring tasks are completed to a high standard.
• Coordinate rosters, manage attendance, and arrange cover for absences.
• Conduct site inductions, training, and ongoing development for staff.
• Monitor stock levels and oversee the safe use and storage of cleaning materials and equipment.
• Maintain site documentation including work schedules, inspection reports, and communication logs.
• Liaise with internal stakeholders to ensure service delivery aligns with expectations.
• Identify and escalate risks, safety issues, and operational challenges.
• Promote a culture of safety and compliance through regular toolbox talks and inspections.

What You’ll Bring

• Proven experience in commercial cleaning supervision.
• Strong understanding of cleaning techniques, contract management, and KPI delivery.
• Excellent communication and leadership skills.
• Ability to manage competing priorities and make sound operational decisions.
• Knowledge of Safe Work Practices, OHS legislation, and hazard management.
• Computer literacy and familiarity with scheduling and reporting tools.
• Certificate III in Cleaning Operations (desirable).

Why Join Us?

We’re committed to creating a safe, inclusive, and high-performing workplace. You’ll be supported by a collaborative team and have the opportunity to make a real impact in a dynamic environment.

Our Commitment:
ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

Learn more about ISS in Australia and New Zealand on our website.