Join the ISS team?

Who we are:

ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care. ​

With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments. ​

At ISS, our employees—whom we call "placemakers"—are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day.

The opportunity:

We're hiring a Full Time DIDO (Drive in / Drive out) Café Supervisor/Manager located in the Mackay or Rockhampton region to work onsite in Tieri on a 5 day on, 2 day off roster.

Reporting directly into the Village Manager, the Cafe Manager has 2 Line Chefs and 2 Utilities/Bar Attendants reporting into them. 

• Oversee daily cafe and small retail space to ensure high-quality service
• Supervise, train, and support cafe and catering staff
• Coordinate with clients to understand and meet their catering needs
• Ensure compliance with food safety, hygiene, and health regulations
• Manage inventory levels and order supplies as needed
• Maintain cleanliness and organization in kitchen and service areas
• Uphold presentation standards
• Handle customer feedback and resolve service-related issues efficiently
• Collaborate with management to achieve financial and operational goals

What you will get in return:

• Very competitive salary at around $100k! We offer a great salary straight up for the work you do. We know you will want to stay working for us as it is a supportive environment and you will get to show your service, skill and flare.
• Mental, financial, and physical health support programs
• Ongoing support and training with opportunities to grow at a global company with catering operations across the Australia, New Zealand and the globe.
• All meals and accommodation provided whilst on site
• Uniform provided – boots included!

To be considered:

• Demonstrate a high level of knowledge and proficiency in using POS (Point of Sale) systems for order management, sales tracking, and reporting
• Minimum of 2 years’ professional experience in a cafe, hospitality, or catering supervisory role.
• Unrestricted work rights in Australia
• Must have a valid police check issued within the last 12 months or be willing to obtain one.
• Must be able to pass a Pre-Employment Medical
• Hold an RSA Certificate and Approved Managers card
• Safe Food Handling Certificate is required.
• Previous experience in a remote setting or the hospitality industry (preferred).
• Demonstrate a proactive, solutions-focused approach with excellent communication, interpersonal, and customer service skills to ensure smooth operations.

”Connecting People and Places to Make the World Work Better”.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. 

If you're ready to be part of a global team that values you, we’d love to hear from you! To apply, simply click the 'apply' link and complete the online application.