Front of House Patrol

Apply now Job no: 527101
Work type: Part time
Location: Gold Coast, Brisbane
Categories: Security Officer

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

Our team is growing within our Transport & Infrastructure Segment and we invite you to submit your expression of interest for the position of Front of House Patrol at Gold Coast Airport on a Permanent Part-Time basis.

The Position:
The Front of House Patrol is to provide a proactive and highly visible security presence. This will be achieved through the conduct of patrols and assessments in order to respond, escalate, report and ultimately reduce security incidents and threats within the airport precinct. This role is an advocate for the ISS Transport & Infrastructure Vision of ‘Connecting people & places to make the world work better’ and is focussed on being an integral part of the engaged aviation team, protecting the skies and creating an exceptional ‘customer experience’ which will significantly contribute to our clients achieving their commercial objectives. Promotes the desired work culture around the ISS core values of Honesty, Entrepreneurship, Responsibility and Quality.

To be successful for this position you will need:

  • Valid QLD Security Licence
  • Current First Aid Certificate
  • Minimum Certificate 2 in Security Operations
  • Ability to obtain an ASIC (Criminal history clearance in the past 10 years)
  • Be available for immediate start
  • Ability to successfully pass Drug screening and Medical assessments
  • Demonstrated conflict resolution skills
  • High level of written reporting skills
  • Ability to work within a high pressure security environment
  • Experience in radio operating procedures
  • Hold an unrestricted licence and have own reliable vehicle
  • Availability to work on a 24/7 rotating roster

The ideal candidate will possess the following qualities:

  • Minimum of 5 years experience in mobile patrols
  • Demonstrated experience in the security industry –aviation environment preferred
  • Previous experience in a highly regulated environment desirable
  • Military or law enforcement experience highly regarded
  • Airport terminals knowledge and experience highly regarded
  • Customer Service experience preferred
  • High level of personal integrity
  • Level headed with life skills
  • Excellent observation skills and an enquiring mindset
  • Be flexible and adaptable

Our Benefits:

  • Competitive industry rate
  • Paid rest breaks and meal breaks
  • Staff parking available
  • Uniform provided


To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

Before you leave, watch our inspiring ISS Tribute Video. We hope you enjoy your recruitment experience and we look forward to having you on board!

"ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender and intersex (LGBTI) people. Read about our inclusive workplace and ISS Values as a leading employer in Australia and New Zealand."

Advertised: E. Australia Standard Time
Applications close:

Back to search results Apply now Refer a friend