Join the ISS team?

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

”Connecting People and Places to Make the World Work Better”.

We have an exciting opportunity for a Senior Rostering Coordinator to join our Operations team based at Brisbane Airport on a Permanent Full Time basis.

The Position

Reporting into the General Manager – Aviation Security at Brisbane Airport, the Senior Rostering Coordinator will work in a site based role and will be responsible for a range of workforce planning and rostering activities including:

• Rostering security operations within a dynamic and busy 24/7 operation
• Ensuring effective and efficient resourcing models and shift coverage utilizing Kronos (UKG) and Microsoft Office.
• Roster employees in accordance with the enterprise agreement, contractual requirements, service levels and KPI’s (approx. 500 staff)
• Manage sick leave calls and annual leave requests to ensure shift coverage
• Assist with Pay Period close each fortnight
• Assist with and respond to pay, leave and rostering related enquiries
• Compile required reports and data including end of month information
• Prepare and monitor any accounts that may be required for any adhoc services and reconcile accordingly
• Delivering excellent customer service and ensure accurate record keeping

What is in for you? 

Joining our Operations team means surrounding yourself with talented, driven professionals who are passionate about what they do and keeping our all our employees safe.

• Free onsite parking
• Values based company culture, with a caring and energetic team
• Access to staff discounts with wide range of companies
• Ongoing learning and development opportunities
• Internal career opportunities within our global organization

Essential Criteria: Successful candidates must meet the following requirements:

• Experience with multi-site and/or large operation with 24/7 shift rostering
• Strong computer skills and proficiency in Kronos (UKG) and Microsoft Office programs
• Effective time management and organisational skills
• Demonstrated ability to make sound decisions within a regulated environment
• Excellent customer service and communication skills
• Ability to work with minimal supervision
• Effective written and verbal communication skills with a high level of attention to detail
• Ability to work as a member of the site leadership team and maintain confidentiality around commercially sensitive and personal information
• Ability to coach and mentor other Rostering Coordinators
• Be able to work from site 5 days a week (Monday to Friday)
• Ability to obtain an ASIC (criminal history clearance in the past 10 years)

Desirable Criteria: Successful candidates will ideally meet the following:

• Strong understanding of rostering and workforce planning in a dynamic environment
• Hands on experience with Kronos (UKG), or similar system
• Sound understanding of basic maths, bookkeeping and accounting skills
• Ability to build strong relationships with key internal and external stakeholders 

We are interviewing for this role immediately so apply now!

Can we inspire you more to join us? 

To apply for this role please click on the 'apply' link and complete the online application.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, Veterans, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.