Join the ISS team?

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

"Connecting People and Places to Make the World Work Better”.

Exciting opportunity for a Customer Service individual to join us on site located at the Brisbane Airport, employed on a Casual basis through the busy Christmas period with potential for ongoing employment

Position Details:

Reporting to your shift supervisor, with a supportive team you will work daily to provide the best customer service at different passenger screening points within the Brisbane Airport.

A Typical day for you will include

• Providing consistent high quality customer service
• Efficiently managing traffic flow of customers through to terminals
• Maintaining a professional and reliable service to the travelling public
• Previous experience in a hospitality, sales or customer facing role (preferred)
• Utilise your excellent verbal and written communication skills

Our Benefits:

• Access to staff discounts with companies including insurance and childcare
• Traineeship opportunities for eligible employees
• Full professional uniform provided
• Internal opportunities within our large global organisation

Minimum Criteria:

• Experience in providing consistently high quality customer service
• Previous food and beverages experience
• Sound written and verbal English and numeracy skills
• Previous experience in a hospitality, sales or customer facing role (preferred)
• Ability to work well under pressure, being able to lead and guide a team in a complex and at times demanding environment
• Able to provide a clean criminal history check

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website www.au.issworld.com