Exciting HR Opportunity in Brisbane – Join Our ISS People & Culture Team!

Are you a dynamic HR professional looking for a new challenge? ISS is offering a fantastic opportunity to become part of our QLD People and Culture Team. Reporting directly to the General Manager of People & Culture, QLD this is a true operational HR generalist role, where you’ll be responsible for driving key People & Culture activities across our QLD Energy & Resource operations.

In this pivotal role, you’ll be a trusted partner, advisor, and guide in all aspects of People & Culture, from onboarding, and learning & development, and strong in employee relations and engagement. If you’re passionate about making a real impact on employee experience, this could be the perfect opportunity for you.

While Brisbane based, you will be required to have regular visits to our Resource contracts to support our Placemakers onsite.

Key Responsibilities:

• Partner with the site leadership team to provide HR and safety guidance across all stages of the employee lifecycle.
• Collaborate closely with recruitment, training, rostering, and other internal teams to drive operational excellence.
• Provide expert advice on interpreting Enterprise Agreements and ISS policies and procedures.
• Manage employee relations (ER) matters, including workplace investigations, disciplinary actions, performance management, and grievance processes.
• Build and maintain strong relationships with key internal and external stakeholders.
• Lead employee engagement initiatives to foster stronger connections between team members and site leadership, improving morale and retention.
• Implement ISS P&C programs, such as training, performance appraisals, and reward & recognition schemes.
• Champion a positive, inclusive, and safe operational culture that promotes open communication, diversity, and wellbeing.

Minimum Criteria:

• 2+ years of HR experience within Energy & Resources environment
• 2+ years Employee Relations experience
• Excellent attention to detail
• Sound administrative skills
• Excellent communication skills
• The ability to work autonomously and in a team
• The ability to handle discreet and confidential information
• Excellent problem-solving skills and the ability to exercise initiative
• Be able to prioritise tasks and meet competing deadlines
• Qualification in Human Resources or related field highly desirable  

Who we are

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people with disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**