Performance Manager

Apply now Job no: 528477
Work type: Full time
Location: Melbourne
Categories: Facility Management/Engineering


We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.  


Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self. 


ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. 


With over 485,000 employees throughout 46 countries ISS is a company of belonging. 

”Connecting People and Places to Make the World Work Better”. 

ISS is currently seeking an experienced individual to join us in the position of Performance Manager based at our ISS Corporate Office in Melbourne CBD employed on a Full Time basis.

Reporting to Head of Technical Products and Performance (Pacific), you will be responsible for driving performance on productivity, quality, asset reliability, compliance, and growth across the associated asset / product category by proactively;

  • Implementing Global Blueprint standardisation across all Key Accounts (KA) in Pacific
  • Deployment of industry leading technical services and sustainability solutions
  • Creating a data led decision-making eco-system and culture
  • Supporting Transitions, Procurement & Commercial solutioning for local and global KA. 


A snapshot of what you will do: 

  • Establish preventative and predictive maintenance plans across all Key Accounts.
  • Translate new / proposed client info to enable commercial excellence and seamless operational transition.
  • Develop new asset maintenance strategies and systematically review existing strategies to improve safety, asset performance, simplify administration requirements, and minimise Whole-of-Life costs.
  • Standardise maintenance instructions, technical procedures, job analysis, and work schedules.
  • Coordinate FMS@ISS Master Data changes and improvements.
  • Identify and improve the efficiencies of resource delivery models (self-deliver vs Subco).
  • Support Commercial Development through standardised costing, best practice technical services and sustainability solutions to support the marketing of ISS technical capability.
  • Collaborate with procurement to provide alignment with maintenance strategies and task costing.
  • Drive supplier & resource performance through standardisation of technical deliverables and metrics.
  • Conduct scoping Workshops and Change Implementation of related improvement projects.
  • Provide technical support for Key Accounts, Facility Managers, Commercial, and Clients as required.
  • Support the ongoing maintenance of ISO 55001 certification.


What is in for you? 

Joining our team means surrounding yourself with talented, driven professionals who are passionate of what they are doing. 

  • Attractive salary + super          
  • Work-life balance  
  • Opportunities to develop your career within our global organisation 
  • Learning & Development opportunities  
  • You will form and develop an enormously successful team who outperform year on year 
  • Values based positive company culture, with a caring and energetic team
  • Access to staff discounts with wide range of companies


Minimum Criteria:

  • 5 years + Engineering and/ or asset management experience, ideally in one of Electrical, Fire, HVAC, Hydraulic, Mechanical, or Civil Services.
  • Experience in asset spend, forecasting, asset management analytics, and high volumes of data.
  • Proven record to plan and deliver a broad range of asset mgmt. and reliability improvement services.
  • Experience in the use of CMMS (IBM Tririga, Maximo, SAP, etc.) and master data.
  • Results focused with the ability to identify and prioritise problems and issues, generate solutions and work collaboratively to achieve a successful outcome for all stakeholders.
  • Demonstrated ability to work autonomously with a high degree of motivation, energy, initiative and commitment, with the capacity to deal with multiple priorities.
  • An ability to communicate effectively with technical staff, subcontractors, senior management and Client representatives.
  • Documented results from a larger organisation.


Can we inspire you more to join us? 

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.  

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website: 

Advertised: AUS Eastern Daylight Time
Applications close:

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