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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Building Management System Operator

Apply now Job no: 520765
Work type: Full time
Location: Melbourne
Categories: Facility Management/Engineering, Administration & Office Support, Management

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

”Connecting People and Places to Make the World Work Better”.

We have several opportunties for BMS Operators and a Team Leader to join our team in Melbourne on a Full Time basis.  Reporting to the Senior Facility Manager, this role will see you support a national telecommunications client with multisite operations across Australia.

The Building Management Systems Operator role is primarily focused on operational delivery, responsible for the monitoring, operation, emergency response and escalation of events associated with building assets, critical systems. In addition, the BMS Operator will be responsible for the monitoring of building sub-contractors performing maintenance and change activities during their shift.

The successful candidate will develop and maintain strong relationships with client representatives.

ISS is providing facilities management services to this client on a 24 hour per day, 7 days per week basis and we will perform services to ensure zero network outages and operational continuity of the facilities assets, as all times for all sites.

Duties include but are not limited to the following:

  • Capable of reviewing, monitoring, analysing and controlling all building systems. With the ability to develop a full understanding of the clients Sites, assets and their associated criticality to the Network.
  • Provide continuous monitoring of the performance of all client monitored sites whilst on shift, using the monitoring equipment located within the clients Operations Centre.
  • Triage and escalate any potential operating problems to Facilities personnel, ISS National Call centre and/or client representatives in accordance with he agreed escalation process.
  • Update site log of all incidents and happenings during shift and update next shift operators
  • The BMS operator must prepare a high-level summary of building operation parameters where BMS system allows e.g. electrical energy usage, UPS loading, Equipment Room Operating Temperature Trend etc.;
  • Take all reasonable action to overcome and or prevent problems escalating.
  • Ensure all asset data for the sites in the designated area are correct and updated as required
  • Ensure facility and equipment hazard & risk assessments are undertaken as per the required standards
  • Ensure the day-to-day breakages and failures are reported and followed up
  • Ensure documentation & data are updated for the designated area
  • Ensure all work carried out in client buildings are compliant with required procedures/processes
  • Manage incidents and the restoration to normal site conditions
  • Investigate and advise on plant & equipment failures and performance of client facilities
  • Ensure allocated budgets are adhered to
  • Ensure Variation management processes are complied with

 

Selection Criteria

  • Preferably a tertiary education in facility management, business administration or project management or similar operational qualifications.
  • Have strong mechanical and electrical aptitude.
  • A sound understanding of the operations and maintenance environment in telecommunications or a technical service industry.
  • Ability to self-manage, work cooperatively and collaboratively with others and have a flexible approach to function effectively under pressure
  • Ability to problem solve and work to tight deadlines & timelines
  • Highly developed interpersonal, verbal and written communication skills with a proven ability to consult effectively with clients and colleagues at all levels
  • Ability to provide the highest level of customer service in a continually changing environment with a strong emphasis on consistency and flexibility
  • Solutions focused approach and able to identify opportunities to add value
  • Energetic, passionate and leads by example
  • Ability to communicate with confidence and respect for others
  • Proven ability to use own judgement to effectively manage workloads, take responsibility for and prioritise tasks and clearly communicate when undertaking and delivering outcomes and services
  • Experience in the delivery of presentations to various work groups.
  • Ability to work across a 24 hour 7 day per week rotating roster.
  • Proficient in Microsoft Office Suite.
  • Knowledge of BMS and PLC’s and other computer based building service systems.

 

Desirable:

  • Previous experience in a similar role
  • Report writing and auditing experience
  • Experience in all aspects of operational services within critical environments.

Our benefits:

  • Competitive contract salary packaging
  • Company laptop and mobile for the Team Leader role
  • Ongoing learning and development opportunities
  • Internal opportunities within our global organisation
  • Positive company culture 

Applications close 5th April, so apply now!

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

http://www.au.issworld.com/our-people/Careers

 

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

 

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website. www.au.issworld.com

Advertised: AUS Eastern Standard Time
Applications close:

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