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We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

View contacts
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Client Services Manager - City of Wodonga VIC

Apply now Job no: 515872
Work type: Full time
Location: Wodonga
Categories: Cleaner, Management

ISS is a global facility management company with over 510,000 employees throughout 52 countries. We are seeking value oriented people to join our local team of 13,500 working HERO's. ISS service a wide range of sectors including Resources, Aviation & Transport, Healthcare, Education and Commercial.

At ISS, we ensure our employees have a safe work environment and are engaged and motivated to provide the best possible service to our customers, and welcome you to join us on our journey in realising our vision in becoming

"The World's Greatest Service Organisation!"

We are currently seeking an experienced and motivated Client Service Manager to join our team in Wodonga. You will demonstrate your sound understanding of cleaning operations, utilise your strong administration and financial skills, whilst also delivering service excellence to all external and internal stakeholders.

The Position:

  • Manage and lead the team to provide high level of service to the client
  • Oversee the day-to-day cleaning operations and waste management according to contractual requirements
  • Deliver on-going performance and compliance reporting to all stakeholders including KPI monitoring.
  • Actively promoting a positive and safe work environment
  • Training, development and ongoing guidance to cleaning staff
  • Ongoing communications and best practice sharing with Regional Operations Manager

Our Benefits:

  • Access to staff discounts with partner companies
  • Company vehicle included
  • Competitive salary package on offer
  • Internal opportunities within our global organisation

Minimum Criteria:

  • Experience in Cleaning Operations Management is essential
  • Current National Police Clearance
  • HSE experience in tool box talks and risk assessment
  • Professional presentation and customer service focused
  • Demonstrated experience leading a team

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website: http://www.au.issworld.com/our-people/Careers

Before you leave, click on following link to see our inspiring ISS Tribute Video. We hope you enjoy your recruitment experience and we look forward to having you on board!

https://www.youtube.com/watch?feature=player_embedded&v=_bbVh9B98WI

"ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender and intersex (LGBTI) people. Read about our inclusive workplace and ISS Values as a leading employer in Australia and New Zealand."

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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